“I’m really pleased with my enhanced profile.  I would never have written it like that and it is so much better than before- I’m hoping for great things from it.”

“Thank you for your help and encouragement!”

“Indeed I was very pleased to receive the profiles you sent me. Thank you also for your letter and the template for guidance, taken together with the previous generally more […]

“Thank-you for phoning me and for your very thoughtful response to the issues I have raised. I offer all my best wishes for your work”