“I think your service is excellent and I have really appreciated the personal touch. I have been very happy at the prompt and helpful response to my requests for assistance. […]

‘your customer service is excellent’

“Dear Katharine, Thank you for revising my profile, it’s as I want it now!  It was good to have a conversation last night. You are very encouraging, for what is […]

“Please accept my cheque to renew my membership. I’ve got the courage now I never had in my 20’s and 30’s. You provide a good service.”