The following feedback has been collected from anonymous surveys conducted with members in 2012. They were asked: What difference did our advice, support and encouragment make in helping you make new friends?
‘Congratulations to you and the team on your Cloudnine newsletter, I think it’s wonderful!!’
What a well worded letter. I have spent all my working life in writing and I know how to write a letter that compels people to respond.
Thank-you so much for being so caring and writing such motivational emails. They have been really helpful to me
“Thanks for Cloud Nine Magazine, a very good magazine “healing a discouraged heart”
“It’s so lovely talking to the staff in your office. They’ve all been really helpful and so encouraging.”
Thanks for all your encouragement, Katharine! I am just waiting for the cash to get started! Shouldn’t be too much longer now. You are probably right in that I am over thinking it – i guess I feel my age is against me – 56- although I am much younger in a million ways! You, and our site seem to speak the most sense I have come across in the singles field so I know you will guide me well!
“Thank you for all you do behind the scenes to make connections between people. May God continue to bless you as you seek to bless others though this ministry.”
“Without one to one support I wouldn’t attempt doing this through an agency – for me it’s a must. I’m impressed with what you advise and thank you for being so friendly.”
Friends First have been a source of light to me. My daughter is going through a difficult divorce and, thanks you, I am able to be strong for her.
“My experience of meeting people through friendsfirst was part of my journey of discovery – of myself and the sort of man I was looking for. Thank you for your support in the past.”
Thank you for your courtesy calls regarding my membership with you. I am pleased with my profile and look forward to my membership start at the beginning of July!
Thank you for the Dating Master class, it is really fantastic, for dating, and even as a life skill, really excellent, thank you.
Thank you for your help and amazing service. God Bless
“Please renew my membership. I realise I should have applied myself more to your suggestions”
“I really want to use this opportunity to thank you and your hardworking team Sarah and Jackie and any other member of your staff. I attended your dinner at Covent Garden last December and I really enjoyed it. I’d like to take a break due to financial reasons and I appreciate the help and support you gave me.”
You have encouraged me to make the first step in getting to know others after being divorced for over 10 years and not wanting to have anything to do with friends or contemplate having a relationship.
“The newsletter has inspired me to go and get some professional photos taken, I was really impressed with it”
“Thank you for your support – your service has been really good and what you are doing is wonderful”
“you’ve been so encouraging – I really appreciate it”
Dawn, thank you for your phone call – it prompted me to take that next step.”
The staff are all lovely and supportive – I really enjoy talking to them
Nick’s professionalism has shone through so I would like to thank him personally for the service he has given to me.
“Thank you again, Katharine…Your helpful input is appreciated”.
“I appreciate your help greatly”
“Thank you very much for your prompt and friendly call and email. I expect you get quite a lot of nervous people like me but it was nice that you were so understanding and put me at my ease.”
Dear team Thank you for your phone call. Your dedication and support already has been overwhelming and encouraging! Thank you! Looking forward to reading your brochure when it arrives and getting back in touch with you with good hopes for the future. Once again thanks.
‘First of all, thank you for taking the time to speak with me on Friday afternoon. I found it very helpful.I have done as I promised and watched the ‘How to view a Friends First profile’ on You Tube. I felt it was good, sound, common-sense advice and I think that I have been following it in all ways but one – I have tended to be influenced by each ‘wish list’ so I will try to get over any inhibitions in that area when the next set of profiles arrives’
Dear Katharine Thank you for asking for feedback. I have only just joined Friends First & so have not yet been able to make full use of everything that is available, particularly as its been v busy at work. I filled in the questionnaire & wanted to add some comments. I appreciate:- the potential to be able to ring & talk through things with someone- some of the literature has provided quick to read handy hints re dating- the ethos of Friends First encourages respectful treatment of people.- not having to scan on a photo of myself- I’m not v technical.
“A friend of mine suggested that I might like to join friends first. She had seen it advertised in a Christian magazine. When people had suggested this kind of thing before I hadn’t been interested. There were too many other things going on in my life and I didn’t like the look of the online dating sites. When my friend told me that this was an off-line agency I started to think about it and decided it would be nice to have some new friends to go out with. I liked the fact that friends first gave members personal support through the process of applying and meeting new people. When I spoke to one of the membership managers, she was very helpful and explained that, because friends first is off line, a higher number of older people join than usual. In the correspondence and on the phone friends first seem to be Friendly! And to understand the reservations that make people hesitate to join a dating agency. Now I am looking forward to the adventure of contacting new people who I would never meet otherwise.”
Received all information, which may I add seemed very comprehensive and professional.
“Really wonderful news letter, I enjoyed reading it very much”
“The news letter is great, I’ve enjoyed reading it, It was nice to see everyone’s photos”
I would like to mention that you and indeed all your team I find both enthusiastic, always cheerful, and a pleasure to talk over the phone. Keep up the good work. I wish you and all the team much joy in your work, and pleasant days ahead.
“Hi Dawn, Thanks for all your encouragement.”
“I got lots of help with my membership when I joined and I was very happy – I’m going to rejoin”
Good Morning Katharine, Wow! what a wonderful and inspiration message from you. Thank you and God bless you
“I’ve found the 12 dating guides very very informative and very useful so far.”
“I’m very satisfied with the Friends First service”
“I thought your Sept edition of Cloudnine was very uplifting ” Maria Sanz
I was widowed 2yrs 3mnths ago and felt my life had ended, it was the worst pain that I have ever experienced, for 12 months I hid away from life, then I turned to God rather than away from him and just held on tight, then gradually over the last year I have, moved house -70miles away from where I used to live – , joined a new church, I have made new friends, and have begun to feel life flowing through me again ……………It was while I was out with friends one eve I was asked for my number by a guy (I declined to give it) but it made me realise that I was ready to meet someone but I know I only want to be with a man who loves God first. I knew I didn’t want to do anything like online dating as I had heard of so many horror stories, so It got me thinking about how I could meet like minded people, so I just tapped in Christian friendships and friends first popped up ! I read everything I could about the organisation and liked what I found, after a few weeks I decided to join, since joining I haven’t actually spoken to anybody yet but that was because I missed the call, but I have had encouraging emails and endless offers of help and support, I have complete peace about my decision and am looking forward to meeting and making new friends with the help of God and friends first.
“I found contact with your staff encouraging and supportive. Love doesn’t just sit there, like a stone, it has to be made, like bread, remade all the time, made new. Please find my cheque to renew my membership.”
“friendsfirst should be proud of their reputation of being a very caring Christian organisation.”
I could not fault you or your team as you are a lovely bunch of people who go out of your way to help and support. I would recommend your agency with confidence to anyone who is looking for a mate.
“Thank you for your support over the last 12 months.”
‘Firstly, thank you for your advice over the phone on Friday and for all you are doing to match me with appropriate people. I really appreciate all your hard work. Your passion and enthusiasm for your job were obvious, and I felt very encouraged after our conversation’.
“As a retired psycho-therapist who has recently joined Friends First, I would like to congratulate Katharine and her team on the very high standard of the advice on dating in their many publications that one receives as part of the membership package. I think the psychological content is spot on – for example in the Dating Master Classes. The way psychological input is linked to Christian principles is excellent – helpful and up-lifting! I am also very impressed by Katharine’s personal input in phoning me to help me work through my profiles and encourage me to keep an open mind! God bless you in your work”
“Many thanks to Friends First without your help we would never have met.”
I would like to say though, that your employee (Nick, I believe) with whom I spoke on the telephone last Friday was charming, engaging, understanding, articulate and very easy to talk to. What a great asset you have there in your company. I only wish I could find a man like THAT! So if you reckon you can sort something of that nature for me, then well, maybe we have a deal…
On 1:1with KG: “Thank you for shaking up my cobwebs and how I think. You’ve hit the nail on the head.”
“Knowing you were there to support me through my membership meant I was happy to belong to friendsfirst. The service you give is excellent.”
“Thanks very much Jackie, you were really helpful and encouraging and I’ll be in touch again soon, Best wishes Lynne”
“I really appreciated the additional support and advice. Your staff were very friendly and supportive and it made my membership more personal, which was good”
I came home to find my FF folder in the post. Thank you. I’ve read through the literature and wanted to tell you how helpful it was!
“I love the support that is going on. It is really appreciated.”
Jackie, Thank you so much for calling me yesterday. I really needed to hear those words of encouragement.
Dear Katherine Thank you for all your continued kindness and advice. It is all very helpful INDEED. With sincere thanks
Your full engagement, encouragement and range of ideas to help me in this area of my life are massively appreciated. I led a bible study on Thursday from John Ortberg, “Build Community” about ” Balcony People” – those people in your life who cheer for you and encourage you…Barnabas being the example and you are on of those Balcony People for me.
I got the direction magazine from church one Sunday and started browsing on it. At the back that’s where I saw the friends1st advert read it though checked it out online and just left it couple of weeks I just decided to go ahead and join it. I have recently joined and they staff are friendly and you just know you got their full support by the emails they sent. Right now I’m excited to meet someone who share the same faith with me and spent the rest of my life with I would recommend this friends1st to friends and family who are struggling to meet that one special someone.. God bless
“Good-afternoon Katherine and thanks very-much for both your lovely-email and that relationships’-newsletter you’ve sent me too Your Relationships-Newsletter IS VERY-GREAT-READING” .
“Dear Katharine, I have been meaning to contact you for some time and your recent email prompted me. I joined Friends1st a couple of years ago and although I didn’t have any success in contacting anyone, a conversation we had really made me stop and think. You telephoned me to encourage me to be more open-minded and suggested that I had put barriers up so that I was not going to meet anyone, even if they were queuing up on my doorstep! Although a little dismissive of your views at the time – I am a teacher and not great at taking criticism, however gentle! – God kept bringing me back to reflecting on what you had said. I began to acknowledge that you were right and that insight opened up a door. I confess that I didn’t go back to your agency but joined another one for a short period. I wanted to try out my ‘new’ approach quickly before retreating back into old habits. I met Jon, from Brentwood, within the first few weeks. We emailed for a time, spoke on the phone for a few weeks and finally met. There was no instant physical attraction on my part but I already knew that he was a really lovely man. We had both prayed before even going on the website and had each committed our search to God, whose love has been at the heart of our growing relationship. I am delighted to tell you that now, eighteen months later, Jon and I are to be married on October 12th. All the practical difficulties of distance, jobs, church lives have melted away. I want to thank you Katharine, for your wise words. Although your organisation did not work for me, your advice did. It made me look long and hard at myself and at the legacy of previous failed relationships. With God’s help I have been able to start afresh. I watched the Panorama programme about online dating and was horrified by what they uncovered. Jon and I will always be aware of the difficulties facing single people and hope to have opportunities to support them as we have been supported. With my grateful thanks and best wishes for your continued success.
” Gave reassurance that I was taking the right approach”
The 10 Commandments of Dating
Serious about finding a Christian soulmate - then this ebook is for you!
“This is to confirm that due to your service I have finally been lucky in finding a lady with whom I shall be more than please to spend my life […]
“We thought you’d like to see a photograph of two happy customers! We were married in a civil ceremony at Redditch on 28th August 2004. Kevin was the first person […]
“Anyway thank you again for your part in bringing me and my future husband together and best wishes as you continue with this ministry of yours”
Thank you for you contact with me. I did have specific questions that I wanted to ask before joining. I was reassured there would be plenty of men to contact […]
Risking Romance again?
An must have book for all Divorcees considering another relationship
“I wrote to Liz via you on Feb 7th this year after just receiving my first set of profiles with which her profile was present. Amazingly, at the same time […]
“It is with great delight that I can let you know John and I are now engaged and plan to be married next April. Thank you for all your support, […]
“I rang you a few weeks ago to tell you the good news that I had found my soulmate in David. We are getting engaged on Mothering Sunday, 22nd March […]
“Keith and I have been married now for three years. I believe we were truly blessed to find each other. Keith always maintains it was a divine appointment. We trust you […]