FAQ

 

 
 

Profile Photos

Geraldine in Worcester asks…… Some of the profiles that I receive either have only one picture or none at all. While I don’t base the decision of who I’m going to contact on someone’s looks, it does make a difference if I can see their face while I am reading…

Membership Upgrades

Sally from Glasgow asks….. I can see from your website that you have a great many add-ons to my membership available, such as extra photos, a rewrite of my profile, some professional dating advice (the Dating Master class), or even being a ‘Featured member’. I see…

Profiles and Age Range

From: Cheryl in London Hi, I’ve noted that many of the members have not received my profile – is there a reason for this? Also I received 2 profiles of people who were very far outside my age profile which I did not think was appropriate and thought you said you would…

Already in a Relationship

James in Peterborough asks……. I have contacted 5 people from my last set of profiles, only to discover that 3 of them are already in a relationship. Why did you send me their details? Sarah says……. Thanks for highlighting this issue James; I do hear this…

No one has contacted me?

Frances from York asks…. I have received my first set of profiles 2 weeks ago and I have not heard from anyone yet, when should I expect some contact and how long should I wait to hear? There are two or three people that I am intending to contact from their profiles…

Who has had my profile?

Steve in Cornwall asks…. Why do some of the members, whose profiles I receive, already have my information and some not? Will you send me details of other people’s profiles if they contact me, before I receive their details? Sarah says….. This is a question that we…

Talk to us today on 0121 405 0675 Monday - Friday 9:00am - 5:30pm